Accordia Health is excited to introduce Phreesia! It’s a patient engagement system that will help streamline your visits.

You can connect with Accordia Health through the comfort of your device:

• Appointment reminders and confirmation sent straight to your phone
• Fill out paperwork online, either before you arrive or while you wait
• Important announcements keep you up-to-date with Accordia Health

We hope that Phreesia will help you save time on your next visit!

MOBILE CHECK-IN

We’re excited to offer mobile check-in now. Please look for an email or text message from Phreesia a few days before your appointment. It will allow you to register for your appointment from home and at your convenience. It will also allow you to complete valuable health questions and screeners for our visitors.

If you don’t get a chance to complete the online paperwork, please arrive at least 15 minutes before your appointment to allow time to complete it in-office.

PHREESIA FAQ’s

Q: What is Phreesia?

A: Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your device (any smartphone, computer, or tablet) ahead of time and in the privacy of your home.

 Q: Why is Accordia Health partnering with Phreesia?

A: Accordia Health is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up to date. The information you enter is private and secure and will allow our team to better care for you.

 Q: Is the Phreesia system secure?

A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Accordia Health regarding protecting your family’s information. For additional details about Phreesia’s security, visit https://www.phreesia.com/patient-privacy.

 Q: Do we need to use the new system for every appointment?

A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers to all demographic and clinical questions.

 Q: Do I need to download an app to do mobile check-in?

A: No. There is no app – click the link in the text message or email. This lets you securely answer any registration and medical questions necessary for your appointment.

 Q: Can I complete the forms in a language other than English?

A: Yes! Mobile registration is available in Spanish as well.

 Q: What happens if I can’t finish my registration before the appointment?

A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. 

Q: What if I have questions or feedback?

A: You can talk with any of our receptionists in the clinic or send a secure message through the Patient Portal.